I went to my local Whole Foods Market this morning. The market opened an hour early for shoppers age 60 and above. I got there 15 minutes before the store opened and the line of old folks to get in already snaked around the corner. And yes, they checked our IDs before we could get inside the store. On the other hand, those in line were not practicing good social distancing.
The good news is that I was able to get everything on the list my wife put together for me. Well, everything except toilet paper, that is.
On the way home I stopped by Safeway, naively thinking that it may have had toilet paper. Of course, it didn’t.
And speaking about Safeway, I am pissed. I meant to write about this in yesterday’s Monday Peeve from Paula Light, but I forgot.
So why am I pissed at Safeway? Well, last Wednesday I went online and ordered a bunch of stuff for “drive-up and go.” The earliest scheduled pick up they gave me was Monday (yesterday) at 8 am, five days after I placed my online order. Seemed like a long time to wait, but these are strange times, right?
Then, on Sunday night, I got this voicemail message.
“Hi, this is Patrick with Safeway Drive-Up and Go calling to notify you that your order has been cancelled. We’re sorry for any inconvenience. This is due to the overwhelming intake of orders we have been getting. If you have any questions, please feel free to call us at any time. Hope you have a goodnight. Goodbye.”
WTF, Safeway? I called the number back and asked why my order, made five days early, was canceled. The guy said they’ve been so swamped with orders that they randomly canceled a bunch of them.
“Randomly?” I asked. “Why not cancel the most recent orders and fulfill the older ones?”
“I don’t know,” the guy said. “We’re just doing what the big guys tell us to do.”
So yeah, I’m pissed at Safeway. Of course, they could make it up to me by delivering a few rolls of toilet paper.