Shopping for Seniors

FFA9A69A-4544-4D4D-AB5E-DE9BEA122622I went to my local Whole Foods Market this morning. The market opened an hour early for shoppers age 60 and above. I got there 15 minutes before the store opened and the line of old folks to get in already snaked around the corner. And yes, they checked our IDs before we could get inside the store. On the other hand, those in line were not practicing good social distancing.

The good news is that I was able to get everything on the list my wife put together for me. Well, everything except toilet paper, that is.

On the way home I stopped by Safeway, naively thinking that it may have had toilet paper. Of course, it didn’t.

And speaking about Safeway, I am pissed. I meant to write about this in yesterday’s Monday Peeve from Paula Light, but I forgot.

So why am I pissed at Safeway? Well, last Wednesday I went online and ordered a bunch of stuff for “drive-up and go.” The earliest scheduled pick up they gave me was Monday (yesterday) at 8 am, five days after I placed my online order. Seemed like a long time to wait, but these are strange times, right?

Then, on Sunday night, I got this voicemail message.

Hi, this is Patrick with Safeway Drive-Up and Go calling to notify you that your order has been cancelled. We’re sorry for any inconvenience. This is due to the overwhelming intake of orders we have been getting. If you have any questions, please feel free to call us at any time. Hope you have a goodnight. Goodbye.”

WTF, Safeway? I called the number back and asked why my order, made five days early, was canceled. The guy said they’ve been so swamped with orders that they randomly canceled a bunch of them.

“Randomly?” I asked. “Why not cancel the most recent orders and fulfill the older ones?”

“I don’t know,” the guy said. “We’re just doing what the big guys tell us to do.”

So yeah, I’m pissed at Safeway. Of course, they could make it up to me by delivering a few rolls of toilet paper.

30 thoughts on “Shopping for Seniors

  1. Liz March 24, 2020 / 1:50 pm

    Yes, that’s a big peeve, waiting that long to be cancelled. That’s why I am not even going to attempt and I will just get what I can. That way, I know i have come back with some and chosen alternatives where I can. I am hoping I can avoid shopping until Tuesday and manage what I can. But if not, I will make myself manage until Sunday.
    There is no way, regardless where in the world we live, is anyone going to cope with delivery demand. And I still think the elderly and vulnerable will be worse hit.

    Liked by 1 person

  2. Marilyn Armstrong March 24, 2020 / 2:03 pm

    We don’t have any drive-up or delivery, so they can’t cancel us. We never ordered. But we get to do the early morning thing tomorrow. Meanwhile, Owen found TP today, so that’s something. We also need some FOOD.

    Liked by 1 person

    • Fandango March 24, 2020 / 11:39 pm

      I still haven’t scored any toilet paper, but I did manage a few boxes of facial tissues.


  3. pensitivity101 March 24, 2020 / 2:05 pm

    We actually managed to get toilet paper today. Our local discount store almost had to call the police as things were getting out of hand so they locked the doors. They now have signs up no more than 4 of anything and only 30 people allowed in the store at any one tie. Result, packed shelves and Hubby was able to get everything on my list except peanut butter, fresh milk (but he got 4 litres of UHT) and pasta quills. With multi meals on my planned menu, we are set for about 2 weeks.

    Liked by 1 person

    • Fandango March 24, 2020 / 11:41 pm

      We’re set for about a week, but then it will be back on the search for toilet paper.


  4. slmret March 24, 2020 / 2:08 pm

    Thinking that the big rush might be subsiding, and coming close to needing some milk and bread, I tried last night to place an order with Pavilions (a Safeway brand in So Cal) — I couldn’t even get assigned a delivery OR pick up date! So — I went to the store shortly after 7 am with the more important half of my list — was in and out in 20 minutes, with all the things I really needed! Their 2-hours early is working, and felt safe, although a little surreal!

    Liked by 1 person

    • Fandango March 24, 2020 / 11:42 pm

      Glad you were able to get what you needed.


  5. Sadje March 24, 2020 / 2:46 pm

    That’s happened to me twice! Safeway is very unreliable. Note I Place my orders via instacart or QFC directly. They take longer but they don’t cancel.

    Liked by 1 person

  6. ruddjr March 24, 2020 / 2:57 pm

    It’s the same in Ontario. Instacart has a long wait time. I use a delivery service and the owner did it this morning. He was in line to get checked out for 45 mins. No ground beef, ketchup, sweet potatoes. Usually they call to ask if we want a substitution but now you just get what you get.

    Liked by 1 person

  7. rugby843 March 24, 2020 / 4:42 pm

    My sister in VT did the senior shopping routine.  Personally I would rather take my chances with young people.  My daughter ordered online from Safeway and received it yesterday, almost complete.  I ordered Saturday from King Soopers and its supposedly coming on Friday. No paper towels kleenex, parchment paper or saran wrap or tuna.  Well see what I get! 😄

    Sent from Yahoo Mail on Android

    Liked by 1 person

  8. rugby843 March 24, 2020 / 4:43 pm

    Oh, I forgot to tell you they had Ben and Jerry’s ice cream!😄

    Sent from Yahoo Mail on Android

    Liked by 1 person

  9. Stine Writing March 24, 2020 / 6:15 pm

    Sometimes the rational for things seems so complicated when it could really be easy!

    Liked by 1 person

    • Fandango March 24, 2020 / 11:51 pm

      Rational thinking is something that seems to be missing in action these days.

      Liked by 1 person

  10. imagineambition March 24, 2020 / 7:13 pm

    I had an order from somewhere else “get delayed. If don’t receive your order within 60 days we will refund your money.” Seriously? 60 days?

    Liked by 1 person

    • Fandango March 24, 2020 / 11:55 pm

      I hope there wasn’t anything perishable in your order! 😉


  11. Marleen March 24, 2020 / 9:47 pm

    The President should command manufacture of toilet paper and respirators.

    Liked by 1 person

  12. amoralegria March 24, 2020 / 9:49 pm

    Reading your post and the comments prompted me to ask my husband about his shopping trip to Costco early this morning. He said it was very organized, they only let in 40 people at a time and they had the carts outside so that when he entered the line to get in, he had his cart in front of him, as did everyone in line. Since the lines were long (even early at senior hours), they had stacked pallets so you had to follow the path through the pallets, which also kept people on the other side from getting too close! Inside they had a list of the things that weren’t available: hand sanitizer, liquid soap, and other things. But they had plenty of toilet paper and there was even an employee there to keep people from going crazy and only allowing them one package each.

    I had heard horror stories about Costco last week and the long lines. I think they learned from that experience and put these measures into place after that – they even had tape at the check out lines, 6 feet apart, so customers would stand behind the tape! They had an employee supervising there too.

    Because it was senior hours, perhaps that is why people were following orders. They even turned away a couple of younger people who tried to go in. But seniors tend to be better rule followers, I think. We don’t like the chaos!

    I don’t know if all the Costco stores are doing this, but that was his experience.


    • Fandango March 24, 2020 / 11:58 pm

      Hmm. I may have to head to my local Costco later this week. I hope it will be as well organized as the one your husband went to.


  13. Irene March 25, 2020 / 4:17 am

    It both amazes and scares me how fast our daily life is changing. Last month we could still be talking about waste and consumerism, and now it is all about efficiency and scarcity. I hope we learn some lessons, but I don’t know; my husband says that one of the plants of the company he works for is part of a production line for gun components, and they have had orders increasing by up to 25%. In the words of Fandango, wt..

    Liked by 1 person

  14. leigha66 March 25, 2020 / 6:22 pm

    It is crazy that they would chose randomly who’s order gets knocked out of the system. But things seem to be getting crazier everyday.

    Liked by 2 people

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