The Problem Persists

First, let me apologize, as this post is a bit of a rant about WordPress.

Prior to downloading what was then, in November 2020, the latest update (version 16.0) to the WordPress iOS app, I never had a problem liking and leaving comments on other bloggers’ posts. That was almost two years ago and, despite dozens of exchanges with numerous Happiness Engineers, the issue still persists. It’s got me, like the guy in the iStockphoto picture above, pulling my hair out…what little of it I have left, anyway.

What is the specific issue? Well, I’ve posted about this numerous times, including here, here, here, and here. But as a quick recap, I noticed that I could no longer, from either my Reader or my Notifications, “like” some other bloggers’ posts nor could I leave a comment on them. It was as if, even though I was logged on to WordPress via the app, the app didn’t recognize me as a logged-on WordPress user when I went to those sites.

After doing a lot of troubleshooting on my own, I realized that I could like and leave comments on posts where the blogger’s address had “.wordpress.com” in it. But for those blogs that didn’t have “.wordpress.com” in the blog address — even my own blog, which is “fivedotoh.com” — I could not like or comment on them when I visited them.

In my back and forth with various Happiness Engineers, I was told that the bug had been identified and replicated and that the app development team was working on a fix. I was also told that the issue was complicated by some security changes that Apple made when it launched iOS 14.0.

In order to leave a comment on blogs that don’t have “wordpress.com” in the address, I need to enter in my name, my email address, and my blog’s URL, after which I’m taken to the WordPress iOS app login screen to enter my password. Only then will my comment be posted. On other blogs I’m told I must log on in order to leave a comment, even though I already am logged on to WordPress. And when I try to log back in, it still won’t let me leave a comment. Very frustrating.

Flash forward to today. The iOS app from WordPress I have installed on my iPhone is version 20.5.01 and the Apple iOS app is version 15.6.1. I have eagerly awaited each of the updated releases to the WordPress app in the hope that the bug will have been fixed, only to be disappointed when I discover that it’s still there. 

So, after nearly two frustrating years, and countless assurances by Happiness Engineers that the issue will be fixed, it still hasn’t been fixed. WordPress has a very large presence on the internet. Apple is one of the major technology (both hardware and application) providers in the world. You would think that, between WordPress and Apple, they would be able to figure out a way to fix this very annoying bug so that the WordPress app could work just as it did prior to release of version 16.0 in November 2020.

I’m not holding my breath.

50 thoughts on “The Problem Persists

  1. bushboy September 2, 2022 / 6:44 am

    When I had some trouble with having to log in to comment I asked WP and found out it was a box I somehow ticked in my Firefox browser setting.
    Untick and all is good. Sometimes I have to click on the WP icon in the comments section and it lets me post like an auto log in.
    Apple like to make things difficult as I found out with my besties phone and iPad

    Liked by 1 person

    • Fandango September 2, 2022 / 11:38 am

      I don’t use Firefox or any browser for my blog. I use the WordPress app for iOS on my iPhone

      Liked by 1 person

        • Fandango September 2, 2022 / 4:50 pm

          Even using Safari or Firefox, when I try to comment on your post, I have to type my name, email address, and blog URL. But I don’t have to do that in the Reader.

          Like

          • bushboy September 2, 2022 / 6:05 pm

            That’s so dumb. I have taken to doing everything through reader now

            Liked by 1 person

  2. rugby843 September 2, 2022 / 7:10 am

    I have this exact problem and it is not fixed, wastes so much time and is frustrating. I have complained and ranted and feel m readers think I haven’t take the time to comment on their writing. 🙄🤯

    Sent from my iPhone

    >

    Liked by 1 person

    • Fandango September 2, 2022 / 11:41 am

      I wonder if people using Android phones have this same issue.

      Liked by 1 person

      • rugby843 September 3, 2022 / 2:36 pm

        When I had an android phone I was always using my iPad for WordPress so I don’t know.

        Liked by 1 person

  3. Paula Light September 2, 2022 / 7:13 am

    I have this problem randomly, but not as often as you do. It’s so weird and frustrating! Also, blogger is totally upfucked from my phone even though I have deleted all my cookies etc. several times, logged out of everything, and re-signed in. I simply can’t leave comments as “me” on blogger sites 🙄😫😡

    Liked by 1 person

    • Fandango September 2, 2022 / 11:43 am

      I must have complained one too many times, Don.

      Like

  4. newepicauthor September 2, 2022 / 7:45 am

    I only follow a few bloggers that don’t have a wordpress.com site, but I never seem to have that login problem that you do except for one blogger who posts in Song Lyric Sunday.

    Liked by 1 person

  5. ghostmmnc September 2, 2022 / 8:00 am

    I only use my desktop, but I’ve had the same problem with liking and commenting and logging in every time on most sites and even my own. I’ve contacted WP with no help that worked. It is so frustrating!

    Liked by 1 person

  6. Jewish Young Professional "JYP" September 2, 2022 / 8:14 am

    My current WP problem is that several bloggers told me that Askimet thinks I am a spam bot and that my non-spammy (read: no references to porn, vapes, or magical herpes-curing herbs), link-free comments keep landing in spam. This is my first time contacting the Happiness Engineers – wish me luck!!

    Like

    • Fandango September 2, 2022 / 10:22 pm

      This comment of yours landed in my trash folder because the word “porn” has been set to send comments with that word to my trash. I did that because for a while I was getting a lot of comments wanting me to visit porn sites. But at least I can review the items in trash before permanently deleting them, as I did with your comment.

      In the meantime, I hope your first interaction with the Happiness Engineers fully resolves your problem. Ha! Ha! Ha! Like that’s gonna happen. 🤣

      Like

  7. ~just a thought September 2, 2022 / 8:42 am

    Same issue, whether on desktop or mobile. I’m paying for a site, but still have to use Reader to communicate with other sites . . . unless I sign in with my email, which I don’t necessarily do only because I am already signed in so it feels tricky. So I go BACK to reader to find the people again perform the actions.

    And, I’ve submitted an issue for Likes that I leave which engage on page but then I watch them disappear a few seconds later. I feel like the separation of the reader is an unnecessary one that causes too many issues…just take us to the sites so we can communicate without having to sign in at each visit. Somehow they’ve worked this email signup into a benefit of having a site, but it’s counterproductive.

    Liked by 1 person

    • Fandango September 2, 2022 / 10:13 am

      WordPress has a free plan, but I am enrolled in the Personal plan, which is $48 per year plus $18 for a domain name.

      Liked by 1 person

  8. Nancy Richy September 2, 2022 / 10:12 am

    My sympathies; it is aggravating and I empathize. I’ve said before we all at some point or another have a love/hate relationship with WP. Please excuse my butting into your post but my little story bears repeating. I recently had a frustrating issue with WP – when I tried to reply to certain posts I would get an error notification. The ‘Happiness Engineers’ at WP offered little advice and kept sending me links which did nothing. I emailed WP every day for at least two weeks trying to resolve this issue. At times I felt like we weren’t even speaking the same language. I happened to be having an unrelated problem with my Mac and was talking with an Apple Tech support guy. He helped me with that issue and asked if there was anything else he could help me with. I jokingly responded “Only if you can fix my problem with WP” to which he replied “Well, as long as I’m here, let me take a look”. I was floored. He suggested I try a few steps WP never suggested to me and then try to leave a reply on one of the problematic posts. Guess what. I was able to leave a reply without getting an error notification all because the guy at Apple took the time to work with me instead of sending me nonsense emails and useless links. And I haven’t had an error notification since! I know my prob is minor compared to yours. Just saying – I feel your pain, man.

    Liked by 1 person

    • Fandango September 2, 2022 / 1:05 pm

      My experience so far is that WordPress blames Apple and Apple blames WordPress.

      Liked by 1 person

      • Nancy Richy September 2, 2022 / 1:13 pm

        I guess I just got lucky. The Apple Technician didn’t say anything derogatory about WP and I still haven’t heard back from WP when I told them the Apple guy fixed the problem!

        Liked by 1 person

  9. JT Twissel September 2, 2022 / 11:13 am

    I have that problem on and off and it is maddening. When you take the time to read someone’s post you want to be able to comment.

    Liked by 1 person

  10. annieasksyou September 2, 2022 / 12:10 pm

    I’ve had similar problems, among others, that I started writing about. But they didn’t pass the “I’m too bored to continue” test.

    Liked by 1 person

  11. Marilyn Armstrong September 2, 2022 / 12:54 pm

    I keep saying it: THEY NEVER FIX ANYTHING. They just add more new stuff leaving the old issues buried so actually, problems simply get worse. Owen can’t comment on his iPhone anymore, either, so it isn’t just you.

    Liked by 1 person

  12. Renard Moreau September 2, 2022 / 4:27 pm

    🤨 Enduring that technical issue for two years requires patience (Which you seem to have a lot of).

    If I were an iPhone user, I would have removed the WordPress Mobile App from my phone and done all of my blogging via the Safari web browser.

    Apparently, nothing is being done while WordPress engineers and Apple engineers have a catfight (Come on WordPress and Apple, work together to solve the damn technical issue).

    Fandango, there is always the option of switching to Android.

    Liked by 1 person

    • Fandango September 2, 2022 / 4:54 pm

      I’d hate to go through the hassle of learning and mastering a whole different smartphone OS solely for WordPress. I’m very used to and comfortable with iOS and it works great…except for with WordPress.

      Liked by 1 person

  13. Taswegian1957 September 2, 2022 / 5:06 pm

    It is ridiculous that you are still having the same problem after two years. But obviously neither WP or Apple care.

    Liked by 1 person

  14. Julydase September 2, 2022 / 5:31 pm

    I have the same problem whether using my iPhone or PC (using both Edge and Google Chrome browsers)—having to fill out crap before I can comment, and even then, the comment sometimes not going through. It’s so time consuming and frustrating that I often skip commenting. I think it’s a WordPress problem.
    Someone in the comments above mentioned Blogger being screwed up now. I deleted my blog there a while back because of the mess there.
    It looks like these two platforms would get off their asses and straighten things out, but it seems like they’re in no hurry to do so.

    Liked by 1 person

    • Fandango September 2, 2022 / 5:42 pm

      They are too busy dreaming up new features that nobody wants or needs, except maybe for business or commercial blogs, to fix bugs for us casual, hobby bloggers.

      Liked by 1 person

      • Julydase September 2, 2022 / 6:05 pm

        True, that, Fandango.
        How do you like the Block Editor we have to use now? I’m not a fan of it, and wish we still had the choice of using the Classic Editor. It’s not that I hate change; I just liked the simplicity of the older one better.

        Liked by 1 person

        • Fandango September 2, 2022 / 10:49 pm

          I resisted the block editor for a long, long time because it was different and, in my opinion, difficult. But ultimately I gave in when WordPress took the classic editor away. I decided that I either had to embrace the block editor or leave WordPress (or stop blogging altogether). And once I made that decision, I found that it wasn’t so bad and now I can’t imagine going back to the classic editor again. Who knew?

          Liked by 1 person

          • Julydase September 3, 2022 / 3:34 pm

            Once I got used to using the block editor, I was okay with it. Mainly, I didn’t like not having the choice of using it or the classic editor, which, for me, worked better on long posts, such as a short story. But lo and behold, today, I stumbled across a block titled “classic.” I am now a happy camper. 😉

            Liked by 1 person

            • Fandango September 3, 2022 / 10:15 pm

              I use my iPhone and the WordPress app for iOS for my blog, and there is no “classic” block in the iOS version of the block editor.

              Liked by 1 person

            • Julydase September 4, 2022 / 8:50 am

              I usually post from my pc, and that’s where I found it. Just now, I checked out the blocks available via my iPad WP app, and I see there aren’t as many listed as there are on my pc. Sometimes, I use my iPad to post, but not often. There is more customization available using my pc.

              Liked by 1 person

  15. Nope, Not Pam September 3, 2022 / 4:13 am

    I’m having the same issue, I just suck it up and keep logging in. At least it’s made me remember my password

    Liked by 1 person

  16. Jay September 5, 2022 / 6:00 am

    I’m having the same issue, and I’m not even using the app. Just one more point of frustration after the recent wordpress changes, which were supposed to make using it easier, smoother, etc. I’m just glad I’m not paying them for the crapy service.

    Liked by 1 person

  17. Ronin Work September 7, 2022 / 4:58 pm

    Yeah. I just tried to leave some comments on a SEO post and couldn’t. So frustrating.

    Liked by 1 person

  18. leigha66 September 13, 2022 / 5:22 am

    Unbelievable… you would think two years would be enough time to fix that problem. If it was an issue in a business platform they would have had it corrected in less than a week I am sure.

    Liked by 1 person

  19. Carol anne September 18, 2022 / 2:15 am

    that’s so irritating! I’m sorry you are still experiencing this problem after almost 2 years!
    xoxo

    Liked by 1 person

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