I still cannot “like” or comment on many of your posts when I access them from my reader on my iPhone. I’m sorry, because I do read your posts and I can “like” them if I read them in the reader view, which is not ideal because in reader view, much of your formatting is not displayed as it is when I view them on your site.But now, after the latest update to the iOS app was installed on my iPhone earlier this week, when I actually click on “Visit” to go to your site from within the reader, not only can’t I “like” them, I can only comment on your posts if I enter — each time — my name, my email address, and my blog’s URL.And that’s a real pain, since the app should know who I am without my having to reenter my credentials.
Well, the Happiness Engineers at WordPress have gotten back to me on what appears to be a bug in the latest version of the app for iOS. I have been exchanging messages with various “Happiness Engineers,” and it has come down to being told that “the issue you’re experiencing seems like it’s not an app issue.” Oh, I get it. It must be a user error. I must have broken something when the update to the app was automatically installed onto my iPhone one night when I was asleep. Yep, it’s not them, it’s me.
I wrote back and said…
This was NEVER an issue within the WordPress iOS app on my iPhone until Version 16.0 was installed. I could “visit” posts from the reader of those who commented or linked to my posts and the app knew who I was and that I was actively logged on to WordPress. Thus, I could like their posts and I could post comments without having to enter my name, email address, and my blog’s URL each time.
But with the latest update, that is no longer the case. In your release notes for version 16.0 of the iOS app, you specifically pointed out that the reader was “redesigned” and “refreshed” to include “a number of changes….” Since the issue I’m having in the redesigned and refreshed reader didn’t occur before you redesigned and refreshed it, I cannot accept your conclusion that it’s not an app issue. What else can it possibly be? Up until the update to the app was installed on my iPhone, I wasn’t experiencing this issue on the app at all.
Please escalate this issue to your most tech savvy gurus who are responsible for the iOS app. I’m very unhappy and upset and between forcing the damn block editor down our throats and this latest issue in the “redesigned and refreshed” reader, blogging on WordPress is becoming more of a burden than an enjoyable and rewarding experience.
I’ll let you know what happens, but I’m not holding my breath. In the meantime, I once again apologize for being unable to like and comment on many of your posts.