Every Monday, Paula Light, with her The Monday Peeve prompt, gives us an opportunity to vent or rant about something that pisses us off.
It really pisses me off when I’m dealing with two contractors and something goes wrong. Instead of working together to fix the problem, they end up pointing the finger at each other.
Fact 1: We have a whole house generator (because there are frequent power outages where I live) and we have a service agreement with a company to maintain the generator and to fix it if something goes wrong.
Fact 2: At the beginning of this month we replaced our old, inefficient central air conditioning unit and gas furnace with a new, state of the art heat pump for heating and cooling.
Fact 3: Whenever our power goes out, our generator automatically kicks on, which then automatically gets all of our lights, electric appliances, and internet WiFi up and running within 30 seconds. It also gets our furnace and/or air conditioner going as well.
Fact 4: The heat pump sales guy assured me when we closed the deal that the HVAC installer could configure it to kick in with the generator.
Fact 5: Last week, due to very high winds and heavy rains, which caused downed trees and power lines, we had two lengthy power outages. The generator kicked on, all lights, electric appliances, and internet WiFi came back on within 30 seconds. But the heat pump did not!
Fact 6: I called the heat pump sales guy. He contacted the HVAC installation manager, who told the sales guy, “The system, it seems, has to get wired in a certain way. We’ve never really installed any HVAC systems to any type of generators before. Tell the homeowner (me) to reach out to the company that installed the generator and have them take a closer look at it.”
Fact 7: I called the generator people and am waiting for them to get back to me.
So let the finger pointing begin. And I’m stuck in the middle! 😡
And so ends my peeve for today.