I Don’t Know What I’m Missing

I’ve complained multiple times to the Happinesses Engineers at WordPress about problems with the Reader in the WordPress iOS app. But to no avail. The issue persists.

Once again, this morning I woke up to yet another big gap — this one a seven hour gap — between posts that showed up in my Reader this morning:0A087E00-BFD4-45FF-9733-0FBE488329FD

I’ve tried everything WordPress has suggested to resolve this issue: I refreshed the Reader, I logged out of, and then logged back into, the app. But nothing seems to address the problem.

So, my fellow bloggers, if it appears that I’m ingnoring your posts, not liking them and/or commenting on them, that’s just not the case. I’m just not seeing them in my Reader.

WTF WordPress?

8A371390-1E1E-46F7-8DB1-A7E9272C573DHere we go again. Back last October, I wrote this post in which I complained about a four hour time gap in the posts that showed up in my Reader overnight on my iOS app on my iPhone. When I contacted WordPress about the problem, its Happiness Engineers informed me that they were aware of the problem and were working to fix it. And, after a while, they did seem to fix it.

But the fix was short-lived. A month and a half ago, I wrote this post complaining, once again, about how, when I go to my Reader on my iPhone, that huge gap, now typically five hours, has returned.

Once again, the gap issue seemed to have been addressed. When I went to my Reader I’d see a message that said “Loading More Posts,” and then, lo and behold, the missing gap posts would be there.

But now, as of yesterday, it’s back yet again, as can be seen from the screenshot above. Only now the gap has grown to six hours!

I don’t know if each time WordPress makes an update to its iOS app, the problem magically resurfaces, but, as I said to WordPress the last time I complained about this, you need to “get your shit together, dammit.”

In Case I Missed You

My normal routine when I wake up in the morning, before I even drag myself out of bed, is to reach for my iPhone, open up my WordPress app, check how many views I’ve gotten so far, and then go to my Reader and start reading posts that come in overnight while I was sleeping from bloggers I follow.

I scroll back to the last post I read the night before and use that as my starting point. Then I start with the first post that came in after that last one.

But yesterday morning I noticed something disturbing in my WordPress Reader. There was a four hour gap between the last post I read the night before and the next post that appeared in my Reader.578BEDE7-856D-4587-A82E-97BE055135B5That’s weird, I thought. So I then opened up my iPhone’s Safari browser, logged into WordPress, went to my Reader, scrolled down to the last post I’d read the night before, and there was virtually no gap between the last post I read and the next post after that.1fc5dd7e-fd3d-4b94-99ff-1d4e50c9030f.jpegWTF? What happened to all of those posts in that four hour gap? Why aren’t they showing up in my WordPress app Reader but are showing up in my WordPress.com Safari browser Reader?

So I opened up a ticket with the Happiness Engineers and they said that I should “Try scrolling down in the ‘Followed Sites’ page in the mobile app. This will trigger an extra refresh.”

I tried that and it didn’t work. I responded back to let them know, but haven’t heard back yet.

So this is a long-winded (or verbose?) way of saying that it’s likely that I may have missed a bunch of your posts, particularly if you posted them between 11 pm and 7 am Pacific Time (US). I’m not sure how long this issue has been going on, but if you think you posted a “must read” post in the — or my — overnight hours, during the past few days, I probably didn’t see it. So feel free to include a link to any such posts in a comment on this post.

Thanks.