TMP — Finger Pointing

Every Monday, Paula Light, with her The Monday Peeve prompt, gives us an opportunity to vent or rant about something that pisses us off.

It really pisses me off when I’m dealing with two contractors and something goes wrong. Instead of working together to fix the problem, they end up pointing the finger at each other.

Fact 1: We have a whole house generator (because there are frequent power outages where I live) and we have a service agreement with a company to maintain the generator and to fix it if something goes wrong.

Fact 2: At the beginning of this month we replaced our old, inefficient central air conditioning unit and gas furnace with a new, state of the art heat pump for heating and cooling.

Fact 3: Whenever our power goes out, our generator automatically kicks on, which then automatically gets all of our lights, electric appliances, and internet WiFi up and running within 30 seconds. It also gets our furnace and/or air conditioner going as well.

Fact 4: The heat pump sales guy assured me when we closed the deal that the HVAC installer could configure it to kick in with the generator.

Fact 5: Last week, due to very high winds and heavy rains, which caused downed trees and power lines, we had two lengthy power outages. The generator kicked on, all lights, electric appliances, and internet WiFi came back on within 30 seconds. But the heat pump did not!

Fact 6: I called the heat pump sales guy. He contacted the HVAC installation manager, who told the sales guy, “The system, it seems, has to get wired in a certain way. We’ve never really installed any HVAC systems to any type of generators before. Tell the homeowner (me) to reach out to the company that installed the generator and have them take a closer look at it.”

Fact 7: I called the generator people and am waiting for them to get back to me.

So let the finger pointing begin. And I’m stuck in the middle! 😡

And so ends my peeve for today.

16 thoughts on “TMP — Finger Pointing

  1. Sadje March 20, 2023 / 6:35 pm

    I think what he said was correct that the wiring has to be done in a certain way, but they had to do it themselves as they were paid to do.

    Liked by 1 person

  2. Sanjeet Patel March 20, 2023 / 9:20 pm

    I absolutely knew where this was going. Would piss anyone 😤

    Liked by 1 person

  3. Marleen March 21, 2023 / 2:25 pm

    How are you going to have someone work on these things without voiding a warrantee? Do you have a warranty with the HVAC folks? I hope you recorded these conversations. One of my sons and I are looking at installing new HVAC as we speak. Now I’m intent on including a generator.

    Liked by 1 person

    • Fandango March 21, 2023 / 3:18 pm

      The HVAC company’s sales guy admitted in writing that his company’s installation would work with our generator. Our generator company said that the HVAC company set up the circuits so that they would be bypassed when the generator kicked on do to a power outage, so the liability is clearly with the HVAC installation company.


      • Marleen March 21, 2023 / 3:27 pm


        Liked by 1 person

      • Marleen March 21, 2023 / 8:55 pm

        Remind me the $ballpark for buying a generator and having it put in?

        Liked by 1 person

        • Fandango March 21, 2023 / 9:38 pm

          I did mine three years ago and it’s a 22 kw Generac whole house generator. All in, it cost around $18k. We’ve had three lengthy power outages in the past seven days, including a 5 hour outage today, due to heavy rains, gusty winds, and downed trees. The generator is worth every Penny when the power goes out.


          • Marleen March 22, 2023 / 1:09 am

            Thank you

            Liked by 1 person

  4. Carol anne March 28, 2023 / 5:37 pm

    what an ordeal! Makes me glad my power doesn’t go out much so I don’t need a generator!

    Liked by 1 person

  5. leigha66 March 29, 2023 / 1:00 am

    It sounds maddening, no wonder it is your Monday Peeve.

    Liked by 1 person

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