Every Monday, Paula Light, with her The Monday Peeve prompt, gives us an opportunity to vent or rant about something that pisses us off. Today my beef is about nickel and diming. In this case, the culprit is WordPress.
Around two years ago I upgraded from the free WordPress plan to the Personal plan. I did it primarily to rid my post of the annoying ads. I also got more storage for photos, and I could also get my own domain name, so I shortened my blog’s address from “fivedotoh.wordpress.com” to just “fivedotoh.com.”
And all this was available for the low, low price of just $48 a year. No ads, additional photo storage, domain name, and domain mapping.
Then I got a notice from WordPress notifying me that it’s time to renew. But now, it’s no longer $48 for all that. It’s $66. Here’s the invoice.Wait, what? $5 for domain registration and $13 for domain mapping? Seriously? Those were included in the $48/year I had previously paid. So then I read the proverbial fine print. First it pointed out that domain renewals are no longer included in the price of the plan. Okay. That’s only $5. Whatever.
But then the fine print specifically stated that “domain mappings are included in your plan price.”I reached out to WordPress to ask why they were charging an extra $13 for something that they said was included in my plan. Here’s their response.
If you had the domain registered elsewhere and pointed to your WordPress.com site, then the domain mapping subscription would be free. In your case, where the domain is registered though us, the domain mapping is part of the domain subscription and it is not free.
But that’s not what it says, is it? So I pointed that out to them and they responded…
Yes, the renewal email is quite confusing, so I will report it to the responsible team. My apologies for this confusion.
So, yeah, I’m peeved at what amounts to a 33% price increase to renew the Personal plan.
Nickel and diming.