I was excited the other day when I saw that WordPress had pushed out an update to its iOS app for the iPhone. I was sure that version 16.1.1 had a fix to the Reader issue that by now you are no doubt tired of hearing me whine about.
After it installed on my iPhone, I opened the app, went to my Reader, and clicked “Visit” on a post that I had been unable to like or comment on after the previous update. Unfortunately, even with this new update, I was still unable to like or comment. Bummer.
So I sent a message to the happiness engineers.
I was disappointed yesterday, after installing version 16.1.1 of the WordPress app for iOS, that the issue with the WordPress Reader that surfaced when version 16.0 was installed, and for which I’ve been exchanging messages with various happiness engineers since November 3rd, is still unresolved. I hope your team will be releasing a fix for this issue in short order.
The response I got essentially reminded me that Rome wasn’t built in a day. Here’s the answer I received:
We understand this is frustrating. But even with high priority issues, it does not mean the fix will be released in the next update. Some things take longer to fix than others. We don’t have an ETA on this one yet, but our developers are working on it. We appreciate your patience and apologize for the inconvenience.
So I guess I’m in a hurry up and wait mode and the happiness engineers at WordPress will be taking their sweet time getting around to fixing the issue. As the old song says, they’ll be coming ’round the mountain when they come.