Warning: this post is all about how the latest update to the WordPress iOS app for the iPhone broke my reader. If you have no interest whatsoever in reading about this, feel free to move along.
So I know that in my last post I said that I was going to take a break from posting for a while, but trying to deal with this technical issue with WordPress and its latest update to the WordPress iOS app is keeping my mind of of politics. And all things considered, that’s a good thing.
I’ve been exchanging messages with a few Happiness Engineers to see if they can fix what they broke in the iOS update. When I first opened a ticket and explained the issue, one of the response said this:
One thing we’ve noticed is that you’re currently logged into 402 sessions (meaning logged into WordPress.com in 402 places — devices, browsers, etc). We’re not sure yet if this is the underlying issue for you not being able to like/comment on posts, but logging out of all the current sessions may help.
What? So here’s how I responded:
I don’t understand how it’s even possible for me to be logged into WordPress 402 times. I do use four different browsers at various times — Safari, Chrome, Firefox, and Duck Duck Go — and I tried on all of them last night to go to the reader and like and/or comment on other bloggers’ posts. I wasn’t able to. I’m going to log out of all browsers and log out of the iOS app now.
And then I got this response:
I’ve reviewed your account and see that the account is still logged in to 400 sessions. Could we log you out all of those sessions so we can see if that is contributing to this problem? Please confirm that you would like for us to try that and we’ll log out all of the sessions from here.
To which I responded:
Yes, please log me out of the 400 sessions. And please explain to me how it is even possible to be logged on to 400 wordpress.com sessions at one time.
I went back and looked at the notice that came with the WordPress version 16.0 update and saw this.￼Then I wrote back to the Happiness Engineers and said this:
As a point of clarification, I can both like and comment on other bloggers’ posts if I stay in the reader view. It’s only when I click “visit” in the reader and go to the bloggers’ actual posts through the reader that I can’t like or comment on their posts when accessed that way. I noticed that, in the 16.0 update notes, you made some changes to “Refresh the Reader” and to improve the experience, but whatever changes you made to refresh the Reader certainly screwed up my ability on many of the blogs I follow (but not on all, for some reason) to like and comment on them when I click on “visit.”
Anyway, I’m curious if any of you out there in the blogosphere who are more technically savvy than me can explain to me how it’s possible to be concurrently logged into 400 WordPress sessions when all of my browsers have been closed.
Okay, I’m going to fix myself some lunch now. If I hear back from the Happiness Engineers, I’ll let you know.