Blogging Insights — A Mixed Bag

Blogging insightsDr. Tanya’s Blogging Insights today is about getting help or assistance or tips on how to blog on WordPress. Here are her questions.

How helpful did you find the WordPress tutorials on blogging?

WordPress has tutorials on blogging? Who knew?

Did you contact the WordPress support staff (Happiness Engineers), if that was included in your plan, and what was your experience with them?

I have opened help “tickets” probably about a dozen times since I started this blog three years ago. On a scale of 1 to 10, where 1 is totally worthless and 10 is extraordinary, I’d rate the WordPress “Happiness Engineers” a 3.5. Sometimes they respond quickly with a good response that addresses whatever problem initiated the ticket. At other times their response was essentially “Too bad, so sad. Now get over it.” And there have been a few times where my inquiry never received a response at all. So, bottom line, in my opinion, it’s a mixed bag.

8 thoughts on “Blogging Insights — A Mixed Bag

  1. Mason Bushell August 3, 2020 / 10:06 am

    I’m with Dr Tanya, I’ve made a few help requests and never really got a resolution. Instead I’ve had to google up results and ask the writing community on Twitter for help instead. Not good really.

    Liked by 1 person

  2. Sadje August 3, 2020 / 10:57 am

    Too bad, too sad, just explains their attitude most of the time

    Liked by 1 person

  3. Shweta Suresh August 3, 2020 / 6:41 pm

    Oh they have tutorials. And materials that’s supposed to help us figure out WordPress. The new editor led me to those stuff! I’ve never had to open a ticket though

    Liked by 1 person

  4. Marilyn Armstrong August 4, 2020 / 3:05 pm

    I’ve gotten some great help and terrible help. It’s just luck whether or not you get someone who knows what he/she is doing. Some of them are helpful and sharp and others are incredibly stupid and know nothing.

    Liked by 1 person

  5. leigha66 August 5, 2020 / 12:28 am

    I knew there were some tutorials and “classes” but I have never explored them. And so far no tickets with the happiness engineers.

    Liked by 1 person

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