And I’m not crazy, either. For the past six months I have been complaining regularly to the Happiness Engineers at WordPress about a multiple hour gap in the Reader on my WordPress iOS app for my iPhone. Here’s the the post from last October in which I first raised the issue.
On Saturday I got an email from Anna, one of the WordPress Happiness Engineers. She wrote:
“I have taken a closer look into all of this and this issue (or something similar) does appear to be affecting other people than just yourself.”
Woo hoo! It’s not just me. I feel vindicated. It’s a total and complete exoneration! But I do wonder what she meant by “something similar.” It’s either the same issue or it’s different.
“Fixing this has been escalated to high priority for our developers and it’s looking like there should be a fix for this coming in the next app version released. I am checking in with our development team to confirm that now, and I may not hear back until after the weekend.”
Well, I’ve waited this long, I suppose I can wait a few more days for the next app update to get this frustrating glitch resolved.
“Once I can confirm the progress that’s being made on identifying and fixing this problem, and when we are likely to see a result, I will get back in touch with more information for you. Thank you for your continued patience while we have been investigating this frustrating and unusual problem.”
Wait! If others are having this same issue, why did she call it an “unusual problem”?
Hmm. Based upon my past experience, I don’t think I’ll be holding my breath.